Candlewood Suites Richmond West End Short Pump, an IHG Hotel

Very friendly staff, clean spacious rooms, good value. We were pleased to find a good rate on a busy weekend. Our room was in close proximity to the lobby so we were worried about sound but it was only briefly an issue. Room was very clean. There was quite a strong scent of cleaning soap but we got used to it. The kindness of the staff made up for it. Large parking lot made for easy parking.

Great location, numerous nearby stores and restaurants and conveniently located near several healthcare facilities. Check in staff was great and friendly!! “Kitchenette” area had a full size refrigerator/freezer, two burner cooktop, coffee maker.

The room, though a bit worn, was spotlessly clean and comfortable. Access was easy, though the hotel was a bit out of our way. All in all, an excellent stay and a very good price, with nice folks at the desk and a very clean room being icing on the cake. The room had a fully functional kitchenette, which we did not use as overnight guests.

I love this place. I am originally from RVa and have returned an infinite number of times and I feel like I have tried everywhere in Glen Allen Short Pump and downtown. I like Candlewood because the staff is always super friendly and helpful, the room is large and quiet, parking is easy, the location is good for my needs.

Nice recliner, comfortable bed